What is SOS?

Labor Force Schedule Optimizer System (SOS) is a powerful management support tool for service delivery organizations. It provides significant cost-saving options through optimized labor scheduling. It applies special value to 24/7 operations with potential of flexibility in shifts, days off, break periods, etc. It can minimize one of many elements such as cost and idle time. SOS encapsulates advanced mathematical optimization technology in an easy to use software package. It has been applied successfully at eight large (in excess of 50,000 square meters) mail sorting centers. SOS develops a flexible and cost optimal labor schedule to satisfy the demand for labor created by the operating plan of equipment or other work-defined requirements. SOS is web-enabled, so management can access and use it from anywhere in the world.

SOS can be used to generate cost optimal scenarios, and examine tradeoffs among different scenarios that are acceptable to the work force and management. With SOS, organizations can be fully prepared to negotiate fairly with labor unions - whether to establish new timing for schedules or to propose substituting labor types. SOS provides a fact-based approach to redefining labor-management agreements.

How does SOS work?
SOS works in five simple steps!